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FOR SALES AND SUPPORT


General Privacy Policy

Snitch Inc Ltd undertakes to meet its responsibilities and obligations under the NZ Privacy Act 1993 and its subsequent amendments.

When and if you order products or services using a site or register for an event, we request information from you using an order form. When we already have information about you (such as through a previous order or registration, whether received through a site or otherwise), we may use such information to facilitate the order or registration process. When using an order form, you must provide contact information as required by Snitch Inc Ltd. This information may be varied from time to time and is used for billing purposes and to fill your order. If we have trouble processing an order, we use the provided contact information to contact you.

Log Files

Snitch Inc Ltd may collect traffic information from site visitors for statistical analysis and site improvement. When you accesses a site, we may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We use this information to analyse trends, administer sites, and gather demographic information for aggregate use. We do not try to track users or to identify users individually except as required to for the purposes of meeting NZ Law or as otherwise stated in this policy.

Database & Report Information

Snitch Inc Ltd provides its own hosting services and establishes and maintains account databases for the purposes of providing the GPS Tracking goods and services and for the purposes of reports, administration and account related activity.

Snitch Inc Ltd may use anonymously collected and collated GPS tracking information for the purposes of traffic reporting or other such activity.

We may share share such aggregated and anonymous demographic information with our users, our affiliated organisations, and other organisations with which we do business. Snitch undertakes that this information is not linked to any information that can identify individual users.

Contracted Service Providers

We may have agreements with other parties to provide specific services. When you use such services, we may share personally identifiable information with such parties. In such cases, we will use good faith efforts to restrict the information provided to the information necessary for the provision of such services.

Surveys, User, Support & Technical Groups

From time to time, we may request information from you using surveys or contests. Participation in these surveys or contests is at your discretion and you have a choice as to whether to participate. We will use such contact information to notify winners and award prizes, and to monitor or improve the use of one or more sites and provide aggregated information for our own uses or to our customers or other organisations. We may also use it to notify you of news about us or our affiliates or promotions of our products or services or the products or services of people with whom we do business.

Security

We also use commercially reasonable efforts to protect user information offline. All sensitive user information is maintained in our offices or at the facilities of our information technology provider(s). Access to our databases and servers and connections is limited by key or other access. Only employees or agents who need the information to perform specific functions are granted access to personally identifiable information. We use reasonable efforts to assure that our employees and agents are informed of our security and privacy practices and policies.

You are required to ensure that all information which you supply to us is current, complete, accurate and is provided in a timely manner; and

Ensure that any Security Information is kept confidential at all times and not disclosed to third parties.

Site and Service Updates

In order for you to use our products or services, it may sometimes be necessary for us to download configuration or other software to your Device. This may happen automatically when you have requested that one of our products or services be supplied to you.

We may also send to you updates and service announcements about one or more of the sites.

The specific means of communication to you is up to us. Where any notice is to be sent to a specific address or number (such as e-mail address, physical address, telephone number, etc.), we will use the latest available address in our records. You agree to this means of notification and agree to keep your account details and information current, with all changes notified to Snitch Inc Ltd or its authorised agents in writing and in a timely manner. Please contact us in writing if you believe the information we are holding on you or your account is incorrect.

Access

You may have access to personal information about you that we hold and you may correct, amend, or delete that information where it is inaccurate, except where the burden or expense of providing access would be disproportionate to the risks to your privacy in the case in question, or where the rights of third persons would be violated. To access your personal information, and to correct, amend, or delete that information where it is inaccurate, please contact us.

We provide access in the form of disclosure to the affected and authorised individual and, unless otherwise required by applicable law, do not permit access to our database.

If we refuse access to your personal information for any reason, we will tell you our reasons and will do so as specifically as we can.


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